Tom Arbuthnot

Container-level sensitivity labels do a different job to the ones that protect files. This Expert Briefing walks through applying Purview labels to Microsoft 365 Groups, Teams and SharePoint sites \u2014 covering guest access, external sharing, unmanaged device controls, private channel settings…

How to surface caller details the moment a PSTN call rings in Microsoft Teams \u2013 an Expert Briefing on screen pop options, CRM and line-of-business lookups, and what IT service owners need in place to make it work.

How Microsoft Teams Rooms devices join Zoom, Webex and Google Meet calls with Direct Guest Join, and how Cloud Video Interop brings legacy SIP and H.323 endpoints into Teams meetings — with the licensing, supported platforms and interop caveats service owners need to weigh up.

An Expert Briefing on Microsoft Teams Rooms archetypes: how to match room types and sizes to the right device, camera and audio configuration, and build a repeatable standard across your meeting room estate.

An Expert Briefing on the intelligent meeting capabilities coming to Microsoft Teams — from intelligent recap and AI-generated notes to Copilot in meetings, speaker attribution and the licensing you need to unlock them.

An Expert Briefing walking through the Microsoft Teams devices landscape \u2013 from Teams Rooms systems and panels to desk phones and peripherals \u2013 covering certification, licensing tiers and day-to-day management for the people who own the estate.

An Expert Briefing on the contact centre choices available to Teams voice owners inative Teams Phone queues, the Connect, Extend and Power certification models, and how to weigh integration depth, licensing and routing needs before committing to a vendor.