Microsoft Teams Shared Calling
Shared Calling lets hundreds of Teams Phone users share a single resource account number. Our expert briefing walks through set-up via auto attendant, licensing, emergency call routing and the gotchas to plan for.
Tom Arbuthnot
Administrative Units and User Management with Powershell
An Expert Briefing on using Entra ID administrative units to scope delegated administration, and how PowerShell can create units, manage dynamic membership and assign role-scoped permissions across large tenants.
Implement and manage directory synchronization by using Microsoft Entra Connect Cloud Sync
An Expert Briefing on Microsoft Entra Connect Cloud Sync: how the lightweight provisioning agent works, when to choose it over Entra Connect Sync, and how to plan, configure and monitor hybrid identity synchronisation for multi-forest environments.
Plan, Implement and Manage Microsoft Entra ID user authentication Part 2
Part 2 of the Expert Briefing on Microsoft Entra ID user authentication, continuing the walkthrough of authentication methods, multifactor authentication and passwordless options, and how to plan, roll out and manage them across your tenant.
Plan, Implement and Manage Microsoft Entra ID user authentication Part 1
Part 1 of our Expert Briefing on Microsoft Entra ID user authentication: how to plan, implement and manage authentication methods, MFA, passwordless sign-in and self-service password reset across your tenant.
How to renew a certificate on an AudioCodes SBC
Step-by-step walkthrough of renewing a TLS certificate on an AudioCodes SBC: generating the CSR from the right TLS context, importing the signed certificate and root chain, and confirming Direct Routing keeps flowing.
How to use Teams Phone Mobile
A walkthrough of Teams Phone Mobile: how SIM-based calling gives users one number across their mobile and Teams, which operators support it, what licences are needed, and how to set it up and use it day to day.