Microsoft 365 Copilot Agents, Features and Control - Deep Dive with Rolf Tröndle Rolf Tröndle walks through what’s new with Microsoft 365 Copilot, taking us from Wave 0 to Wave 2, then demos the built‑in agents and the controls you need to run them safely.
Contact Center Options for Microsoft Teams - Native vs Connect vs Extend vs Unify Alistair Pidd, Professional Services Director, at Pure-IP discusses contact center strategies for Microsoft Teams
Customer and Agent Assist AI Demos in Landis Teams Contact Center and Attendant Console Preston Martin and Shannon Martin, Account Executives at Landis, demo practical AI for their Microsoft Teams Contact Centres and Attendant Console
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