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Expert Briefing

Copilot Agent Business Use Cases: Custom Agents with Microsoft Copilot Studio

Microsoft's Alev Tamer and Chris Wheeler both Senior Copilot Solutions Engineers, explain line of business Copilot agent use cases.

Copilot Agent Business Use Cases: Custom Agents with Microsoft Copilot Studio

Microsoft's Alev Tamer and Chris Wheeler both Senior Copilot Solutions Engineers, explain line of business Copilot agent use cases.

  • Three types of agent development: declarative agents (text-based chatbots), low-code agents (Copilot Studio), and pro-code agents (Azure AI Foundry)
  • Demonstration of how specific AI models like DeepSeek can be selected for specialised queries and use cases
  • Real-world examples including a case file checker for law enforcement and HR onboarding process automation
  • Overview of upcoming features including computer use capabilities for legacy application interaction and agent-to-agent communication

Thanks to Chris and Alev for this briefing.

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