AI in Teams Devices: What's New and What's Next?

Irena Andonova, Head of Product for Teams Devices at Microsoft, discusses the evolution of Teams Rooms, Phones and Devices

• AI is transforming physical meeting spaces—supporting speaker attribution, voice isolation, and real-time summarisation, even in unscheduled in-person meetings.
• Voice and face enrolment enables accurate transcript attribution across Windows and Android platforms.
• AI-powered features in Teams Phones
• How AI is being embedded into the Pro Management Portal to support large-scale operations, automate issue resolution, and deliver actionable insights.
• The importance of usage analytics for facilities planning—e.g. identifying underused or overbooked rooms by floor and day.
• Ongoing investment in cross-platform scalability, including Autopilot for Windows and Android, and integration with MDEP (Microsoft Device Ecosystem Platform).