AI Voice Agents with Azure Communication Services Sean Keegan, Developer Evangelist for Azure Communication Services at Microsoft, explores communication APIs and building AI-powered voice solutions with Tom Morgan, Microsoft MVP and Software Engineer at Cloud Interact.
Microsoft 365 Copilot Agents, Features and Control - Deep Dive with Rolf Tröndle Rolf Tröndle walks through what’s new with Microsoft 365 Copilot, taking us from Wave 0 to Wave 2, then demos the built‑in agents and the controls you need to run them safely.
Contact Center Options for Microsoft Teams - Native vs Connect vs Extend vs Unify Alistair Pidd, Professional Services Director, at Pure-IP discusses contact center strategies for Microsoft Teams
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