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Monthly Update

Microsoft Teams Monthly Update September 2024

Our monthly round-up of everything new in Microsoft Teams, with the September 2024 features, admin changes and roadmap items that matter most to service owners and UC/AV teams.

Microsoft Teams Monthly Update September 2024

Tom Arbuthnot's September 2024 roundup covers the retirement of the General channel for newly created teams, callback coming to call queues, and intelligent meeting recap extending to ad hoc calls. It also details Town Hall and webinar API updates, Teams Rooms and BYOD improvements, and the patching of older unsupported phones ahead of the chat notification service retirement on 30 September.

Chapters

  • Intro and thanks to Pure IP
  • Recent Empowering Cloud podcasts and briefings
  • General channels retired for new teams
  • Callback for call queues
  • Intelligent recap for ad hoc meetings and calls
  • Teams client updates: copy/paste metadata, voice isolation, channels
  • Town Hall and webinar updates
  • Copilot language expansion
  • Chat notification service retirement and older phones
  • Teams Rooms on Windows and Android updates
  • BYOD rooms and cloud video interop with PowerPoint Live
  • Certified devices, training and events

Key insights

  • From September, new teams cannot have a channel named General, and renamed general channels cannot be changed back.
  • Callback for call queues is appearing in PowerShell settings, letting callers press a digit rather than hold; documentation is still TBC.
  • Intelligent recap, a Teams Premium feature, now covers Meet Now and ad hoc calls escalated from chat when recording starts.
  • Copy and paste from Teams chat now excludes author and timestamp metadata across all clients, with no user configuration.
  • Meeting recordings always save to the organiser's OneDrive, enabling start and stop recording directly on Teams Rooms on Windows with Pro.
  • Microsoft will patch older unsupported phones, including Yealink T series, CP900 and some HP Poly, so they keep working after 30 September.
  • BYOD rooms are identified after five or more unique devices connect, gaining in-room participant grouping and automatic room audio recommendations (roadmap 413710).
  • Microsoft 365 Copilot Wave 2 is announced on 16 September in a half-hour online session with Satya Nadella and Jared Spataro.

Insights summarised by AI from the episode transcript, reviewed by the Empowering.Cloud team.

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