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Monthly Update

Microsoft Teams Monthly Update July 2024

Our expert briefing on everything that landed in Microsoft Teams through July 2024 — new features hitting general availability, admin centre and policy changes, meetings, chat, calling and Rooms updates, plus what's coming next on the roadmap and what IT service owners should plan for.

Microsoft Teams Monthly Update July 2024

Tom Arbuthnot's July 2024 Teams round-up covers the EU statement of objections over Teams bundling, general availability of Dynamics 365 Contact Center at $110 per user per month, and a public preview of the SlimCore-based optimised Teams VDI client. It also flags deadlines for Teams phone resource account permissions, legacy chat service retirement and classic Teams sign-in blocking.

Chapters

  • Intro and Logitech sponsorship
  • Empowering Cloud second anniversary and this month's content
  • EU statement of objections on Teams bundling
  • Dynamics 365 Contact Center generally available
  • Copilot for Sales Teams plugin
  • Bookable desks GA and HubSpot webinar integration
  • Optimised Teams VDI public preview
  • Teams phone resource account permission change
  • Legacy chat services retirement and classic Teams end of support
  • Operator Connect and Skype for Business Server Subscription Edition
  • Devices: digital signage, panel backgrounds and certifications
  • SIP calling from Teams Rooms via Pexip, and events

Key insights

  • The EU could fine Microsoft up to 10% of worldwide annual turnover if no agreement is reached on Teams bundling.
  • Dynamics 365 Contact Center is GA at $110 per user per month, with a digital SKU at $95 and a separate voice SKU.
  • Dynamics 365 Contact Center voice requires your own PSTN and SBCs connected to Azure Communication Services, adding cost.
  • The new Teams VDI preview installs a SlimCore media engine on Azure Virtual Desktop and Windows 365, adding 1080p and 7x7 gallery view.
  • From Q3 2024, admins creating Teams phone resource accounts will need Microsoft 365 user management permissions.
  • Microsoft stops supporting legacy chat messaging services at the end of July; update Teams Rooms on Android and Teams phone firmware per MC804766.
  • Classic Teams 1.0 clients will be blocked from signing in on 23 October 2024, excluding VDI and Government Cloud.
  • Digital signage for Teams Rooms on Windows arrives in August with Pro licence, Appspace and XOGO support; Android follows in 2025.

Insights summarised by AI from the episode transcript, reviewed by the Empowering.Cloud team.

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